Shipping & Returns

 

Shipping Methods
Listed below are the shipping options available for your EdwardBess.com order:

  • Ground Service Delivery within 5-7 business days from when your order ships.
  • Second Day Service Delivery within 2 business days from when your order ships.
  • Next Day Service Delivery within one business day from when your order ships.

Edwardbess.com ships via UPS to U.S. addresses only. We regret that we do not ship outside the U.S. or to P.O. boxes at this time.

Shipping Charges
Ground Service - FREE
Second Day Service - $18.50
Next Day Service $25.00

Returns & Exchanges
Edward Bess strives to make products of the highest quality for your utmost satisfaction. If you are not 100% satisfied with your EdwardBess.com purchase.
Edward Bess can offer either an exchange or refund on unopened and unused items providing that goods are returned to us within 30 calendar days with proof of purchase (receipt or invoice). You are responsible for the shipping and additional postage charges. Please retain your shipping receipt until you are certain your return has been received by Edward Bess Customer Service. We may need this if we fail to receive your package. Please keep a copy of your return receipt.

All returns should be addressed to:
Edward Bess Online
Customer Service
115 East 57th Street, 10th Floor
New York, NY 10022

Orders and/or products that include a special offer, gift with purchase, coupon, discount, or special shipping offer are final sale.

If your order is missing an item, contains a damaged product, or you have any other concerns, please contact customer service by email at customerservice@edwardbess.com or by phone at 212-308-3536 (M-F, 10am-6pm EST)